This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11886055 Implementation Coach and Training Technician - School of Social Work

Located Statewide in Illinois

Job Summary

The Implementation Coach and Training Technician will facilitate child welfare trainings to support the application of family-centered, trauma-informed and strength-based practices, as well as other key IDCFS initiatives. Technicians will provide field support to enhance the transfer of learning from the training classroom to field operations. Technicians will partner with child welfare staff, supervisors and key stakeholders and conduct regular and frequent meetings. Technicians will conduct assessments, complete gap analysis, identify strengths and areas of challenge for agency staff as assigned. Technicians will provide coaching, constructive feedback and solution focused problem solving with reference to identified challenges and areas of improvement.

Duties & Responsibilities

• Technicians will demonstrate an understanding of the Illinois Core Practice Model, agency policy and procedures, child welfare practices, learning methodologies, coaching techniques, motivational interviewing and implementation sciences. Technicians will provide field support inclusive of conducting regular and frequent meetings with individuals and small cohorts within but not limited to a field office, agency or client residence. Field support will include assessing team strengths and challenges, and other surveys to assess practice strengths and gaps. Multiple methodologies will be utilized to accomplish this including: observations of practice to identify individual and team needs, and development of a practical application plan aimed at organizational outcome improvement. Technicians will train, coach, mentor and professionally develop agency staff through individual coaching, group learning, and formal training.

{=html} <!-- --> - Appropriately applies programmatic frameworks, self-reflection tools, action plans, and protocols to assess agency staff (areas may include but are not limited to): knowledge, skills, attitude, systems and operations management, practice and clinical application, training and coaching skills); assist direct service staff with incorporating job competencies into the agency\'s practice programs; supports skill development in independent and self-directed learning, critical thinking, problem identification and resolution, goal setting, action planning, and decision making; support skill development in the following organizational leadership techniques; change management, program management, performance standards, data collection and analysis, and quality assurance with respect to the integration of agency practice models; and promotes collaborative partnering with external community service providers, court personnel and collateral entities.

{=html} <!-- --> - Technicians will work in close collaboration with the Field Support Program Manager in the performance and assignment of duties to be inclusive of curriculum development, revisions and enhancements. Meet job and performance expectations as outlined by the annual program plan deliverables unless otherwise modified by the IDCFS; consistently communicates and meets with the Program Management and Administration, and as directed, with supervisors and middle managers in order to complete the practical application plan and field support gap analysis and to review and discuss activities and strategic program implementation planning; reviews pertinent information and ongoing progress with the Field Support Program Manager and seek consultation for perform nce improvement issues; complete required assignments and feedback reports; maintains progress notes, field surveys, and needs assessments; authors and submits regular reports; and assists with data collection, entry, and analysis of all assigned instructional research as requested and submit a monthly activity report. - Utilization of the assigned IDCFS equipment (laptop, copy, scan and fax machines, LCD projectors, presenters, smartboards, phones, and audio/video equipment) software programs, webinar and virtual platforms, various Microsoft Office products, Share Point and D-Net appropriately and with proficiency as directed and required. As required, utilize various training functions of the Office of Learning and Professional Development and on-line learning management system. Participate in various Office, Division, University and IDCFS meetings and training conferences as assigned. Other related duties to further the mission of the unit as assigned.

Minimum Qualifications

Master\'s degree from an accredited college or university with course work in Social Work, Psychology or other recognized professional degree in human services. Professional experience of four (4) or more years in a public-sponsored, agency-based child welfare setting within a state system or its community partner agencies, providing direct child welfare casework services including Intact Family Services, Investigations, Permanency, Integrated Assessment and Child Welfare Training. Experience with applying learning methodologies, such as coaching, transfer of learning, group facilitation, motivational interviewin