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ASR Group/Domino Sugar Laboratory Analyst in Toronto, Ontario

Redpath Sugar is located on Toronto’s historic downtown waterfront and has been a part of Canada’s heritage for more than 160 years. Our brand is the oldest food-related trademark in Canada and is recognized across the country. Redpath Sugar is part of ASR Group, the largest cane sugar refiner in the world.

OVERVIEW

Laboratory Analyst is a member of the Toronto Redpath Quality Team and reports directly to the Laboratory Supervisor. The role is primarily responsible for all aspects of daily testing protocols, various samples collection and shipping, maintaining various testing equipment, and maintaining overall proficient laboratory setting and quality systems.

This is hourly position and requires 12 hours shift work that follows continental shift pattern.

ROLES & RESPONSIBILITIES

  • Performs wide array of testing including but not limited to raw sugar, molasses and molasses by-products, liquid sugars, various liquid blends, granulated sugars, icing sugars and soft sugars

  • Performs analysis & coordinates necessary communications related to CCPs and CQPs

  • Prepares & coordinates necessary communications related to COA data

  • Performs & coordinates laboratory equipment verifications, troubleshooting & 3rd party services

  • Collects, organizes & ships variety of samples to 3rd party laboratories

  • Collects, organizes & ships environmental monitoring program samples

  • Organizes & ships microbiological samples to 3rd party laboratories

  • Reviews, updates trends & files records for data from various sources

  • Manages effective communications related to issues, objectives and initiatives

  • Participates in all proficiency and round robin testing assignments

  • Participates in all quality & EHS training

  • Practices and promotes plant GMPs and safety goals and procedures

  • Performs other duties as assigned

    ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES)

  • Ability to analyze complex information and preform root cause analysis

  • Ability to recognize areas for continuous improvement (CI) strategies, recommend and implement CI strategies as assigned

  • Ability to utilize various sources of information and analyze results

  • Ability to maintain confidentiality of proprietary business information at all times

  • Ability to effectively manage time, including the ability to prioritize, work within assigned deadlines, and work independently or collaboratively to accomplish organizational objectives

  • Ability to manage multiple tasks and projects while maintaining quality & accuracy standards

  • Ability to utilize Microsoft Office Suite, specifically Excel, Word, Outlook, Access, Visio, PowerPoint on an Advanced Level

  • Ability to communicate in a clear and concise manner both verbally and in writing, fostering strong lines of communication across the business

  • Ability to troubleshoot various issues

  • Systems Management

  • Risk Management

  • Planning & Scheduling

  • Problem-Solving

  • Analytical Thinking

    PERSONAL ATTRIBUTES

  • Managing Complexity- Keeping focused on key objectives and results when addressing the details of a situation. Making timely decisions using available facts in ambiguous situations.

  • Change Management- Challenges the status quo; encourages people to question existing methods, practices, and assumptions. Responds positively and enthusiastically to novel ideas and suggestions; supports people in their efforts to try new things; seeks ways to implement new ideas. Coordinated, structured period of transition from one situation to another in order to achieve sustainable positive outcome.

  • Regulatory Matters- Demonstrates understanding of regulatory and compliance requirements for area of responsibility, which will include the countries in which the product is both made and sold.

  • Working with Ambiguity- Achieves forward progress in the face of poorly defined situations and/or unclear goals; able to work effectively with limited or partial information.

  • Accountability: Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both good and bad.

  • Credibility - Adheres to a set of core values that are represented in decisions and actions. Does the right thing, even when it is difficult. Demonstrates technical proficiency, reliable customer service and delivery of results in supporting clients; speaks with authority and is respected by others; maintains objectivity in dealing with issues. Removes/ minimizes bias from decisions.

  • Quality Management- Knowledge and application of food industry quality systems; Knowledge and application of procedures required for testing food quality.

  • Acting with Integrity: Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments; Understands and follows company policies

  • Communication & Interpersonal Skills: Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener

  • Energy & Initiative: Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked; asserts one's influence over events to achieve goals

  • Judgment & Decision-Making: Bases decisions on a systematic review of relevant facts and information; avoids making assumptions or rushing to judgment; provides clear rationale for decisions

  • Customer Orientation – Addressing internal and/or external customer needs by providing and delivering professional, helpful, high quality service and support

    REQUIRED EDUCATION & WORK EXPERIENCE

  • Degree or equivalent from accredited college or university, with major in food science or related field

  • At least 2 years working in a manufacturing laboratory environment

  • Proficient in Microsoft applications (Excel, Word, Power Point, Access, Visio)

  • Excellent communication skills both verbal and written in English

    PREFERRED EDUCATION & WORK EXPERIENCE

  • Experience working in sugar manufacturing or distribution

  • Experience working with SAP

For more than 100 years, our employees have taken pride in “Making Life a Little Sweeter” by providing our customers and consumers with quality service and sugar products. Our commitment to that principle drives us in all that we do and encourages us to uphold our company’s high ethical standards of business conduct to ensure our continued success. Redpath Sugar Ltd. is an equal opportunity employer committed to fostering an inclusive and accessible enviornment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet your needs.

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