Job Information
Catholic Community Services Enrollment and Outreach Coordinator-ORCA LIFT Project in Seattle, Washington
Overview
$1,500 Hiring Bonus!
We're thrilled to announce a new hire Sign-On Bonus for our Housing and Essential Needs Positions!
Get a $500 bonus just for signing on, and an additional $1,000 bonus after six months of dedicated service.
Join us and be a part of our dynamic team!
Terms and conditions apply. The sign-on bonus will be paid out upon hiring, and the retention bonus is contingent on the employee still being with the agency after six months.
Full-time position starting at $22.40 - $23.75/hr (D.O.E) withCOMPETITIVE BENEFITS INCLUDE:
Medical, Dental, Vision, Life Insurance and Long-Term Disability
Health Savings Account and Flexible Spending Account
Generous PTO, paid sick time, 15 days of paid vacations, 13 days of paid holidays, plus a personal holiday
CCS/CHS 403(b) Employee Saving Plan
Employee assistance program
Lots of room for advancement
Program Description
CCS’s Low-Income Fare Transit Enrollment Project distributes ORCA transportation Low Income Fare Transportation cards (LIFT) and provides education and outreach to community organizations in the King County region.
Position Description
The LIFT Project Enrollment and Outreach Coordinator will work closely with the LIFT Project Supervisor to support the Housing and Essential Needs program, as well as other participating programs and organizations. The Enrollment and Outreach Coordinator will distribute cards to low-income individuals and provide outreach to community and governmental organizations serving low-income populations. This position will involve a combination of office hours at the Seattle CCS office, as well as outreach throughout the region.
Responsibilities
Coordinate on-going distribution of Metro Low Income Fare Orca cards
Meet with clients and conduct intake and assessment to determine eligibility
Gather supporting income documentation
Maintain a stock of cards and insure proper storage and record of cards
Schedule follow up client contact as necessary
Communicate with clients if they do not qualify for services
Provide information to recipient on how to use the card and referral to metro for troubleshooting issues
Refer clients to other community services as needed
Develop relationships and outreach opportunities with community and governmental organizations.
Set up, organize and travel to ongoing outreach and educational efforts at key locations throughout the region.
Develop and maintain relationships with housing and service providers to provide LIFT cards to program participants
Distribute information on the LIFT program to agencies
Follow strict fiduciary policies and procedures in handling and distributing cards
Check in all cards as they are received and transport to remote office
Maintain a stock of cards at locations, insuring adherence to inventory tracking protocols, especially at outreach events
Maintain internal tracking procedures to insure cards are accounted and stored according to their number and date received
Make sure client signs for card and correct card number is entered into the client file and in the database
Input data into data entry systems
Conduct continuous quality improvement activities on internal tracking systems
Attend meetings Low Income Fare contractor meetings as necessary
Other general responsibilities
Ensure client records are kept in accordance with agency standards
Observe/follow guidelines on confidentiality rights of clients and respect their privacy
Maintain accurate record of hours worked and turn in timesheets on schedule
Attend trainings required of employees as scheduled
Participate as team member in staff and supervisory meetings as required
Contribute to and support a positive, team-orientated, culturally-diverse work environment
Perform other duties as assigned
Job Conditions
This position requires the employee to work in an environment where there may be exposure to blood, other bodily fluids, potentially infectious or hazardous substances, chemicals, dust, noise and odors. Working conditions may include frequent interruptions, sharing workspace with colleagues, working alone, flexibility in scheduling, extensive computer use, and interactions with individuals who may be angry and/or dealing with mental health and substance abuse issues.
Qualifications
At least one year of experience in direct provision of social services, preferably with low income and/or homeless people.
Understanding of problems low income or homeless people often face, including alcohol and drug abuse, mental illness, domestic violence, and long-term homelessness.
Excellent written and oral communication.
Good office computer skills, with ability to maintain complex client records.
Commitment to working within the mission, goals and objective of Catholic Community Services.
Must have a valid Driver’s License and a vehicle.
Must be available for some evening and weekend work.
Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
Willingness to learn and work well within a team environment.
Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
Criminal history background checks are required prior to employment.
Preferred Qualifications
Fluency in second language that is spoken by a substantial number of low income populations.
Bachelor’s degree in social services or a related field, or commensurate experience in social services.
Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors.
Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.
Job LocationsUS-WA-Seattle
Posted Date2 months ago(3/5/2024 2:34 PM)
Job ID 2024-7587
of Openings 1
Category Social Services/Direct Client Services
Min USD $22.40/Hr.