ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Creates bookings for orders obtained. Coordinates the movement of LTL and truckload shipments from and to points outside the companies direct service area. Develops knowledge of partner carriers. Tracks shipments while in transit and insures that service commitments are met. Resolves billing issues with partner carriers. Audits invoices from partner carriers and customer bills for accuracy. Responsible for completion of related paperwork, communications, and customer service activities.

Prepares bills of lading.

Insures proper NMFC classification of LTL shipments.

Presents information and responds to questions regarding quotes and freight movements from managers, co-workers, and customers both verbally and in writing.

Keeps informed of trends and activities occurring within the industry.

Analyzes traffic patterns and competitive rates and helps develop strategies to improve profitability.

Ensures professional handling of the company's product and services.

Acquires knowledge of partner carrier rules.

Assists Customer Service in quoting.

Reviews and is familiar with tariff and contract provisions.

Responsible for compliance with departmental and company p