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Aston Carter Accounts Receivable & Collections Specialist in Pasadena, California

We are looking for an AR/Collections Specialist to join the team!

Description:

  • Reconciliation of assigned customer accounts with open balances, collection of invoices, submitting adjustments to correct billing errors.

  • Communicate with the customer to request information and collect outstanding balances.

  • Report on reconciliation and collection status for assigned accounts and take an active role in developing relationships with customers to facilitate the collections process.

  • Prepare lien releases for customers in order for to get paid on invoices. This would also include subcontractor and supplier releases to get our payment.

  • Assisting with the resolution of any issues with the field, dispatch, billing and/or Management regarding processes that are creating collection problems.

  • Process credits and adjustments for bad invoicing, scopes of work under warranty and other various billing issues.

  • Answer customer questions or work with analyst assigned to the account to resolve any issues.

  • Additional duties as assigned.

Qualifications:

  • High School Diploma or Equivalent required; BS/BA degree preferred

  • 3 + years of AR and B2B Collections experience; within the construction/engineering industry Highly Preferred

  • Experience using an ERP System (JD Edwards a plus)

  • Must have detailed knowledge of invoicing, writing up all types of billing adjustments.

  • Ability to research customer claims, disputes and problem situations and utilize investigative skills to analyze Invoice disputes and internal documentation to resolve claims as appropriate.

  • Excellent oral and written communication skills for both internal and external communication.

  • Must be able to negotiate successfully with customers, establishing a positive rapport, with a relationship that facilitates the collection process.

  • Must be analytical, detailed oriented, a self-starter, highly organized, highly accurate, flexible and a team player.

  • Experience in MS Excel, Word, and proficient in typing and 10-key by touch.

  • Ability to work in fast-paced environment and able to meet deadlines with an attention to detail.

Schedule:

  • Mon - Fri // 8 AM - 5 PM

  • 4 days in office, 1 day remote

    About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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