Job Information
MTA Operations Analyst Accounts Payable in New York, New York
Operations Analyst Accounts Payable
Job ID: 5107
Business Unit: MTA Headquarters
Location: New York, NY, United States
Regular/Temporary: Regular
Department: Operations Processing
Date Posted: Apr 24, 2024
Description
JOB TITLE: Operations Analyst – Accounts Payable (Represented)
SALARY RANGE: $45,125 - $75,208
DEPT/DIV: Operations Processing
SUPERVISOR: Manager, Accounts Payable
LOCATION: 333 West 34th Street, New York, NY 10001
HOURS OF WORK: 9:00 am - 5:30 pm (8 hours/day)
DEADLINE: Open until filled
* This position is represented by the Transportation Communications Union (TCU) *
Summary
The purpose of this position is to provide administrative oversight and support of Accounts Payable functions, processes, and transactional activities for the Finance Tower – Accounts Payable unit. The Operations Analyst – Accounts Payable will fill-in as need to meet business needs.
Responsibilities
Gather forms, validate, track status, maintain data and other transaction inputs
Enter transactions in PeopleSoft and the service request management tool
Retrieve, index and review scanned documents and forms
Monitor and track invoice activity submitted from vendors. Identify errors, research causes, and makes corrections
Monitor and review the invoice entry process to ensure proper coding, approval and timeliness
Analyzes exceptions and review correspondence for follow-up and route unresolved items to the appropriate departments
Identify, research, and resolve issues regarding overpayments, duplicate payments, and payment lags
Provide satisfactory customer service by receiving, analyzing, researching, and seeking resolution to assigned inquiries
Assist in Return to Vendor (RTV) analysis and resolution
Ability to use judgment in resolving issues and making recommendations
Participate in user groups as necessary
Ensure that all assignments are completed with the highest quality and within agreed-to Service Level Agreement guidelines and Key Performance Indicator targets
Complete assignments asassigned by manager
Comply with MTA and BSC policies, practices, and procedures
Provide Ad hoc assistance
DEPENDING ON ASSIGNMENT, ADDITIONAL RESPONSIBILIES MAY INCLUDE:
New supplier set up and supplier maintenance including investigating and resolving supplier discrepancies, i.e., payment terms, banking information, and obtaining W-9 forms
Handle payment disbursements; ACH, check, wires
Prepare and issue 1099 vendor forms
Integrate across teams to document, research and ensure resolution of supplier and employee inquiries regarding invoice approval and invoice payment status
Resolve intermediate issues and errors as assigned. Recognize when to resolve or escalate to management
Prepare account analysis and resolve open items
Ability to review and resolve issues within the agency spreadsheet upload process
Assist with internal control testing
Prepare and enter journal entries
Initiate Accounts Payable escheatment process
Qualifications
Required
Possess specific work experience and knowledge in Accounts Payable
Working knowledge and use of PeopleSoft or related database software
Ability to process requests consistently with general supervision
Ability to assess problems and promptly resolve or identify appropriate team to resolve
Strong oral and written communication skills
Strong interpersonal skills with the ability to work with and collaborate across the BSC at all levels within and outside the organization
Strong time management skills and ability to manage individual assignments
Ability to work in a team environment
Strong attention to detail
Ability to handle sensitive situations and maintain a high degree of confidentiality
Preferred
Understanding of MTA Finance policies, practices, and procedures
Familiarity with performance metrics and ability to meet identified targets
Working knowledge of service request management tools
Working knowledge of Microsoft Office Suite i.e., Word, Excel, PowerPoint, and Outlook
Education and Experience
Required
High School Diploma or GED
One (1) year work experience in Payroll, Accounting, Finance, HR, IT, Procurement or an equivalent combination of education, training, and experience in data analytics.
Preferred
Bachelor's or Associate’s Degree with relevant experience in Business or related field . A Master's degree may substitute for required experience, not to exceed two years.
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commisssion on Ethics and Lobbying in Government (the "Commission").
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.