Job ID346499 LocationTwin Cities Job FamilyLR-Clerical Full/Part TimeFull-Time Regular/TemporaryRegular Job Code1885 Employee ClassAFSCME Unit 6 - Clerical About the Job Description of Position The Mailing Production Lead role is a working production position that is also responsible for coordinating and prioritizing the day-to-day production work in the Addressing & Mailing (A&M) department. This position works closely with the A&M/Print Customer Service Representative to effectively coordinate and prioritize all scheduled work for the A&M production team to complete and meet deadlines. The lead position develops professional, working relationships with the entire A&M production staff, the department manager, the bindery lead, and other internal and external customers. Responsibilities 75% Mail Production * Operate a variety of mailroom machines and equipment: inserter; folder; in-line inkjet with tabber; mail meter systems. * Troubleshoot problems and perform basic maintenance on department machines and equipment. * Maintain and utilize knowledge of First Class and Non-Profit mailing procedures. * Maintain and utilize knowledge of variable-data procedures. * Effectively collaborate and communicate with team, internal and external customers, and vendors. * Participate in all relevant training opportunities. 20% Leadership & Administrative * Act as team lead to coordinate and prioritize day-to-day workload for A&M production team. * Collaborate with team and effectively lead department functions; align production team with workload, delegate production responsibilities, and help resolve production issues. * Work closely with A&M/Print Customer Service Representative to ensure print materials arrive on time and in needed quantities to meet deadlines. * Monitor jobs through production to ensure deadlines and quality standards are met. * Ensure production staff provide complete and accurate billing documentation for jobs. * Coordinate mail pickup and deliveries with courier. * Work closely with A&M/Print Customer Service Representative to ensure accurate inventory/counts for departmental/mailing supplies and help coordinate supply orders. * Lead/participate in special projects and initiatives, as needed. * Assist in department cross-training initiatives. * Hold self and team accountable for good customer service. * Work with department manager to asses and make recommendations to improve the customer experience through new technologies or departmental changes. 5% Miscellaneous Duties as Assigned Essential Functions of the Position * Operate all standard mailroom equipment and machines. * Troubleshoot and perform basic maintenance on department equipment. * Delegate production responsibilities and set production expectations. * Lead by example and help motivate a highly-qualified and customer-focused A&M staff. * Monitor jobs through production to ensure deadlines and quality standards are met. * Stay up-to-date with USPS policies and trends. Work Environment Work is performed within the production environment. Anticipated Annual Salary: $48,000 - $52,000 This job may be designated as essential The employer retains the right to change or assign other duties to this position Essential Qualification: Regular attendance is an essential qualification for this position WeOffer: MN State Retirement System (MSRS) pension plan - tax deferred. 13 paid vacation days per year (starting accrual rate), in addition to 13 paid sick days and 11 paid holidays. Reduced tuition opportunities covering 75% - 100% of eligible tuition. Excellent and affordable health care benefits. Wellness program with opportunity to earn lower health care rates. Qualifications Minimum Qualifications * High school diploma/GED and four years of related experience. * Technical expertise with standard production mailing equipment and software. * Intermediate to expert knowledge of standard USPS rules and regulations. * Strong communication skills with the ability to list n, articulate your position, and advocate for best practice solutions. * Basic computer knowledge. Knowledge, Skills and Abilities * Mail production experience in a team environment. * Ability to operate all standard mailroom equipment and machines. * Good-to-expert knowledge/experience in mailroom procedures. * Knowledge of USPS online system. * Ability to perform work in a timely and accurate manner. * Ability to balance multiple work demands as top priorities change. * Proven written, verbal, and interpersonal communication skills. * Self-directed and able to work independently with minimal supervision. * Excellent organizational skills and ability to prioritize tasks and work under pressure and deadlines. * Ability to work collaboratively with others. About the Department Addressing & Mailing (A&M) processes the 1st class and non-profit outbound mail for most University departments and collegiate units. A&M also provides UPS service and campus mail presorting for the University community. How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647). Diversity Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About the U of M The University of Minnesota, Twin Cities (UMTC) The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations. The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.