Retrofit Manager

Company : Safran Landing Systems

Job field : Customer services and support

Location : Gloucester , England , United Kingdom

Contract type : Permanent

Contract duration : Full-time

Professional status : Professional, Engineer & Manager

Spoken language(s) :

English Fluent

# 2024-139655

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Job Description

Safran Landing Systems is the world leader in aircraft landing and braking systems and is at the forefront of contributing to safer, more sustainable aviation for current and future generations. We design, test, manufacture and assemble landing gear used on commercial aircraft including Airbus and Boeing, and UK military aircraft such as the Eurofighter Typhoon. Gloucester is home to the UK division and has been a leader of cutting edge landing gear technology for over 90 years, since the innovative designs of Sir George Dowty. YOU can be a part of our legacy …

What will I be doing?

On occasion, during the service life of landing gear supplied to Aircraft manufacturers and Operators by Safran Landing Systems, the equipment supplied may require modification or replacement in service. This activity managed via a retrofit campaign.

Within SLS Landing Gear Integration perimeter, you will be responsible for the management and co-ordination for the replacement/modification of affected landing gear equipment in service, in line with strategy defined by the SLS Integrated Programme Team. In close coordination with the aircraft manufacturer and the Product Support Manager for the targeted programme, Safran Landing Systems retrofit team is responsible for preparing and managing all activities needed to ensure completion of the retrofit programmes within the agreed specified time frame and costs, whilst minimising the impact to airlines continued operations.

• Management of Customer Relationship with the major Airframers for the in-service retrofit support aspects, in close collaboration with the PSM of the targeted programme

• Responsible for defining the specific global campaigns and their execution, requiring liaison with internal Customer Support teams, for the provisioning and logistics aspects, the PSM, as well as Airlines and MRO's

• Manage, motivate and support a dedicated team within Customer Support Dept

• Arrange & report global status of all ongoing campaigns

• Establish support & commercial policies with Airframers

• Negotiate implementation of support policies as appropriate with MRO when repair activity is part of the retrofit strategy

• Generate SLS documentation to communicate campaign process to affected Airlines

• Liaison with all other internal functions (Engineering, Supply Chain, Programmes, MRO) to achieve customer requirements across the internal teams

• Manage set budgetary objectives

• Support actively the inventory optimisation company objectives

• Ensure the team is working against latest processes and standards applicable within the organisation

• Develop & implement digital tools for retrofit management

Complementary Description

What we will give you?

• 25 days holiday + UK Bank Holidays, plus the option to buy/sell annual leave

• 10% Managers bonus & Share scheme options

• Pension scheme (up to 8% match) and life assurance (4x salary)

• Onsite parking, including EV chargers, subsidised restaurant, bicycle storage and

shower/changing facilities

Private healthcare.

• Our Benefits Portal offers a number of schemes including: cycle to work, technology & retail

savings, access to healthcare & wellbeing services, discounted gym memberships and more!

• Global and local career progression opportunities and training & development programmes

• STEM engagement with schools, colleges and universities and Charitable activities for all

• Social events throughout the year, and access to Dowty Sports and Social clubs.

Why us?

Safran was ranked globally as the world's third best employer in its sector by Forbes magazine

in 2021.

Our employees are at the heart of our success and we work together towards Four People

Fundamentals that underpin life at Safran:

• We believe in and promote diversity and inclusion as key values across our business

• We develop our colleagues skills and build opportunities so you can shape our future

• We create a trustworthy work place to support you, as you dare to act and innovate

• We encourage collaboration and mutual support for you and your colleagues

Job Requirements

What do you need from me?

You will need excellent project management skills, including interpersonal and communication skills, coupled with a broad commercial & business awareness as well as customer-focussed mind-set.

Whilst a technical understanding of landing gear would be an asset for the role, organisational/planning skills coupled with entrepreneurial drive to improve efficiency in a cross-functional environments is key.

Evidence of proven agility and creativity in a customer-focused and/or operational environment will be an asset.

What's my next step?

Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call

Diversity & Inclusion

We want Safran Landing Systems to be a workplace where everyone feels valued, can be

themselves and know they can reach their full potential. We embrace and celebrate our

differences through various initiatives and support colleagues through a number of staff

networks.

We're committed to building a strong, diverse workforce and making Safran Landing Systems

an inclusive place to work.

‘Offers of employment will be subject to a relevant level of company security vetting, which

may include a criminal record check

Specificity of the job

The role will include travel and therefore applicants must be deemed medically fit to travel.

Locate your future workplace

Cheltenham Road EastGL2 9QH

Gloucester

England United Kingdom

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Safran is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.