Headquartered in San Antonio Texas, BEAT, a Small Business Administration 8(a) firm, is a global healthcare and information technology solutions provider with more than 25 years’ experience supporting the Department of Defense, Federal agencies, commercial industry, and nonprofit organizations. 

Job title: ServiceNow Administrator

Location: Ramstein Air Base, Germany

Clearance: Secret

Certifications: CompTIA Security+CE and ServiceNow Administration Certification

Education: BS in Computer Science, Information Technology, or a related field

Job description:

• Ideal candidate will have eight (8) years of IT related experience

• ServiceNow platform administration and customization

• ServiceNow User management, roles, and access control using CAC/Smartcard

• ServiceNow Workflow design and automation

• ServiceNow Integration with external systems

• Application of ServiceNow updates and patches

• Validate Security posture using STIGs and other DOD standards of OS and ServiceNOW application.

• Designing and maintaining ServiceNow data backup, restoration, and disaster recovery processes

• Maintaining OS and ServiceNow compliance with upgrades, patches, and pdates

• Help design and implement ServiceNow failover activities and/or processes to execute in a disaster recovery scenario