Clinical Surveyor Location

US-OH-Cincinnati | US-TX-Katy | US-OH-Dublin | US-MI-Detroit | US-TX-Dallas | US-TX-Austin | US-AZ-Phoenix | US-NJ-Newark | US-MA-Medford

Requisition ID  2023-22690  

Business Area  Supply Chain & Product Assurance  

Category/Discipline  Auditing  

Posting Position Type  Permanent Employee Local Unit & Position Description

DNV's Healthcare Division is seeking to fill the role of Clinical Surveyor. This position can be remote from anywhere in the Continental U.S with travel to customer sites up to 100% of the time. DNV's Healthcare Division is the vanguard of quality improvement in the healthcare industry through promoting adoption and ensuring compliance with internationally recognized ISO 9001 quality management and NIAHO accreditation standards.  Our teams of highly qualified healthcare professionals work as trusted partners with providers nationwide to ensure the highest quality and safest care.

What you'll do: Participate as a member of the healthcare survey team ensuring provider compliance with the guidelines, principles and written instructions established by DNV. Work independently to survey healthcare organizations throughout the United States. Apply analysis and reasoning skills to determine healthcare organizations' degree of compliance with applicable standards and ISO principles. Prepares management reports linked to standard nonconformities with potential system(s) vulnerabilities and related organizational risk points. Effectively communicates (constructive and collegial) and engages with healthcare organization staff in interactive dialogues on standards-based issues to assess compliance and to identify opportunities for improving compliance. Where applicable, supervise the work and provide guidance and/or training to other survey team members. Attend monthly educational calls. Complete all required ongoing training and educational requirements. Participates in other DNV activities as assigned.

Position Qualifications

What is required Physician Surveyor: Must have a degree of Doctor of Medicine (MD), or Doctor of Osteopathy (DO) and possess a current and valid state-issued medical licensure. Nurse Surveyor: Must have graduated from an approved school of nursing and possess a current and valid state-issued RN (BSN) license. Minimum five (5) years of experience within the healthcare environment or related field such as risk or quality management. Excellent customer service skills. Ethical standards. Willingness and ability to travel to customer sites up to 100% of the time, including mostly overnight stays and U.S. travel often outside of normal working hours and occasional weekends. Strong written and verbal English communication skills:(i.e. critical thinking, interpersonal, problem solving, interviewing, teamwork, organizational, analytical empathetic, able to communicate effectively, respond calmly, and make decisions when assessing practices and procedures against the DNV accreditation or certification requirements.) Affable style (nice) Valid driver's license and be able to rent and drive a car and travel on public conveyances, when required. What is Preferred NIAHO Standards application ISO 9001 Experience Working efficiency in MS Office Ability to speak comfortably in public Auditor experience and standards Prior experience in VAD program management, joint replacement, cardiovascular, diabetes, palliative care, behavioral health, and/or neurology/stroke care Physical Abilities: Work in settings with infectious diseases. Ability to adapt to a changing environment and handle multiple priorities. Willing and able to walk and stand for long periods of time, walking lengthy distances, lifting, c