About Us Kitsap Credit Union is a not-for-profit, member-owned financial cooperative with more than 300 employees and 16 branches throughout Western Washington. We have a passion for making a positive difference. As a $2 + billion-asset credit union, we are deeply committed to our members' financial wellbeing and the prosperity and quality of life in the communities we serve. We are proud to be led by individuals with the experience and skills to drive our organization towards our goals for strategic growth and operational excellence. Our KCU Cares Foundation program focuses on providing resources and support for those struggling with homelessness or hunger and improving the financial well-being of the people in our communities. And beyond monetary efforts, we have provided thousands of hours in staff volunteerism and in-kind support. At Kitsap Credit Union, our success is built on trust-based relationships and personalized service. We understand our employees are key to our success. They provide the personalized service to our members and contribute to the communities where we live. We are committed to providing a supportive, mission-driven, and inclusive culture where employees can grow their careers. To learn more, visit kitsapcu.org. About the Role Kitsap Credit Union is hiring a full-time Business Services Specialist to work hybrid out of our Harborside location in beautiful Bremerton, WA. This position is responsible for providing support for the Business Services Program to carry out the strategic plan by managing existing relationships with, and cross selling, to business members. This function includes assisting in all areas of business member's deposit and lending support needs and becoming a subject matter expert for business service product offerings. Quick Facts Reports to: Manager, Business Services Employment Type: Full-time, hourly, non-exempt, hybrid Salary Range: $28.84 - $43.25/hr depending on experience Bonus Target: 5% potential incentive of base pay Working Hours: Monday - Friday 8AM - 5PM Grade: 8BC Industry: Banking What you will do * Open and follow up on new business memberships and related business services leads in connection with the small business and commercial sales and servicing activity. * Work collaboratively with the Business Services Manager and Credit Administration to present loans for approval, processing, documentation and funding/booking. This position also provides relationship management and servicing support for these business members. * Assists with managing existing business member relationships including cross-selling business and consumer products to existing business members. * Develop comprehensive knowledge of business loan products and depository services along with lending and deposit regulations and internal loan policies. * Provide support for business services including: business online banking, and all other ancillary product offerings to current and prospective business members. * Assist the Business Services Manager in improving the knowledge of Business Services products throughout the other delivery channels, including supporting the Branch network and Business Development team to provide increased sales opportunities. * Prepare informative management reports on the Business Services origination and portfolio activities. This role may be right for you if you enjoy connecting with and learning about local businesses, allowing you to deliver tailored business banking solutions. You pride yourself on your ability to meet personal sales goals, contribute to team goals, and thrive in a dynamic, team-oriented environment. Your previous employers praise your excellent communication skills, proactive approach to meeting mem