Commercial Deposits Coordinator Location : Location US-WA-Bellingham Location : Address 1500 Cornwall Ave Location : City Bellingham Location : State/Province WA ID 2024-2648 Category Commercial Banking Position Type Full Time Min USD $40,000.00/Yr. Max USD $65,000.00/Yr. Min USD $40,000.00/Yr. Max USD $65,000.00/Yr. Job Summary The Commercial Deposit Coordinator reports to the Commercial Division Manager and is responsible for providing high quality service to commercial relationships. Along with the key functions listed below, this deposit position will be expected to uphold the value that WaFd Bank places on simply being kind when servicing our co-workers and clients. Deliver exceptional customer service to commercial deposit customers and the internal business lines in the execution of all assigned duties Regularly maintain commercial deposit client documentation in order to meet audit and bank standards Drive consistency in TM documentation such as updating service agreements Seek resolution for operational issues to customer's complete satisfaction and escalate systematic issues as encountered Keep Relationship Managers and Treasury Relationship Managers apprised of critical developments in commercial customer relationships Complete a review of the daily Check and ACH Pay/Returns decisions for commercial deposit customers Review commercial account deposit hold request and escalate to relationship managers when needed Assist customers with out of branch wire requests, internal account transfer requests, stop payment requests and custom deposit reports requests Review daily commercial branch reports, including overdraft reports and inactive account reports Manage commercial deposit customers daily chargeback notifications Closely adhere to the Bank's Information Security policies and procedures Perform tasks that affect the Bank's compliance with federal and/or state regulations Qualifications General knowledge of commercial banking preferred Must have excellent written and verbal communication skills, effective analytical skills, and organizational skills Candidate should be able to accept instruction, prioritize, follow-through on work assignments with minimal supervision, and be able to work in a team environment Excellent relationship building and communication skills Working knowledge of or the ability to learn applicable state and federal laws, regulations, policies, and procedures related to this position Demonstrated experience with Microsoft Office -- Excel, Word and electronic communication systems Benefits At WaFd Bank you get all of these great benefits! Paid time off for vacation, sick days and holidays Health insurance Stock options Bonus programs Generous 7% 401(k) employer matching* Paid Parental Leave Life and AD&D insurance Long-term disability Tuition Reimbursement Employee assistance programs Pre-tax health and dependent-care spending plans WaFd Bank Benefits Summary - Click here for more information EEO Statement EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteris