Description

The Alexa UX team is seeking a Conversation Designer to design the voice interaction model for customers across features. In this role, you will work closely with UX designers on multimodal devices to define the end-to-end interaction across modalities and device form factors. You will also work with researchers, product management, engineering, data science, and operational teams as you go from early-stage product concepts to launches of new features and experiences.

Key job responsibilities

• Create world-class, user-centered designs through consideration of UX research, market research, business requirements, customer feedback, and usability study findings

• Demonstrate leadership in driving design processes into the organization that help refine strategy.

• Translate business requirements into use cases and high-level customer experience requirements

• Design the interface and interaction flow of new voice and multimodal applications

• Develop conceptual diagrams and voice interaction prototypes

• Develop and maintain detailed user-interface specifications

• Present design work to the user experience team, product team, engineering team, Amazon.com leadership, and external partners for review and feedback

• Work with our usability and data mining teams to assess and optimize new and existing features

• Develop high level strategy for customers for both near and long term.

• Collaborate with other design team members on experiences, frameworks, process, and best practices.

A day in the life

Each day, you will share notes and updates with like-minded design owners across the Alexa team. You’ll then work directly with product managers to understand requirements, and develop design concepts that will be reviewed with leadership. You’ll also work with dev teams to deliver detailed visual and interaction specifications. While the environment will be fast-paced, you’ll always be embedded in a community of designers and researchers who are ready to provide feedback and support. Because we see an Amazonian's time as a scarce resource that must be respected, we'll help you defend your work/life balance.

About the team

The Alexa UX team is at the forefront of creating innovative experiences that meet customer needs across Echo devices with screens, mobile apps including the Alexa App, Fire TV, tablets, and more.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA | San Francisco, CA, USA | Seattle, WA, USA

Basic Qualifications

• 3+ years of design experience

• 3+ years of delivering design solutions as a UX designer or interaction designer experience

• Have an available online portfolio

• Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)

Preferred Qualifications

• 2+ years of mass-market consumer web / mobile products experience

• Experience working in a collaborative team and working directly with developers for implementation of designs

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,200/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.