Description

Amazon’s Alexa voice cloud service and Echo devices are at the forefront of this latest technology wave of Generative AI experiences. We deliver responsible AI and world-class products that are used every day, by people you know, in and about their homes. At the same time, we obsess about customer trust and ensure that we build products in a manner that maintains our high bar for privacy, inclusion and accessibility.

We are looking for a passionate and talented Software Development Manager with experience leading engineering team to build innovative and highly scalable applications that customers love. As the leader of the Trust engineering team you will be responsible for building a strong engineering team and lead the team on the design, implementation and launch of many key features and fundamental infrastructure for Trust experiences. You will define overall technical vision and strategy for Alexa Trust experiences engineering team.

The ideal candidate feels strongly about customer obsession. This person is clearly passionate about hiring and developing the talent. The role will deliver trust experiences that delight customers and creating solutions that are robust. A commitment to team work and strong communication skills (to business and technical partners, leadership) are absolute requirements. Creating reliable, scalable, and high-performance products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a growth environment where priorities shift fast. If you have an entrepreneurial spirit, know how to deliver, are deeply technical, highly innovative and long for the opportunity to build pioneering solutions to challenging problems, we want to talk to you.

Key job responsibilities

• You take a hand's on approach in the career growth of engineers, providing them with coaching and opportunities to grow their career. You create a team culture which promotes these same values.

• You're active in delivery with your team, influencing your team's priorities with data, and providing your engineers feedback on their proposed technical designs.

• You're effective partnering with peer teams towards a common goal. This team exists at the center of the Alexa Responsible AI and Trust experiences, and will often partner with other teams on joint initiatives. As you do this, you build open and positive relationships with your internal peers.

• You have a passion for reliability, staying ahead of operational risks before they become issues. You do this first and foremost to ensure a great customer experience, but also to ensure your team's work life balance is protected.

We are open to hiring candidates to work out of one of the following locations:

Bangalore, KA, IND

Basic Qualifications

• 3+ years of engineering team management experience

• 7+ years of engineering experience

• 8+ years of leading the definition and development of multi tier web services experience

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

• Master's degree in computer science, engineering, mathematics or equivalent