Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

As a Site Reliability Engineer you will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of support and development will focus on existing systems, building infrastructure and reducing work through automation. You'll join a team of curious problem solvers with diverse set of perspectives who are thinking big and taking risks. In this environment you'll take on the relevant projects, supported by and organization that provides the support and mentorship you need to learn and grow. As an SRE you'll be focused on running better production applications and systems.

• Design, code, debug, test, and deliver software to automate manual operational work

• Troubleshoot minor incidents, facilitate blameless post-mortems and ensure permanent closure of incidents

• Participate in the application or service development lifecycle through code contributions

• Engage with tools and operations teams to address failure patterns and incidents.

• Develop automation tools for efficient, noiseless alerting, toil and technical dept.

• Conduct performance tests and document and/or identify application optimization solutions.

• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions

• Logging, Metrics and Alerting - managing and organizing an on-call schedule connected to metrics and log events.

• Participate in the 24x7 support coverage as needed

Required Technical and Professional Expertise

• Bachelor's degree or equivalent experience in an software engineering discipline with 10 years of experience

• Proficiency in at least one programming language ( e.g. Python, Java, Go etc..) with respect to designing, coding, testing, and software delivery.

• Understanding of the software deliver lifecycle using Agile practices. * Expertise in application, data and infrastructure disciplines

• Advanced knowledge in on or more infrastructure components ( e.g. networking, storage, compute systems etc...)

• Capable of managing service level changes to a system or service.

• Hands on experience with deployment, monitoring, automation and ops analysis tools such as Prometheus, Elasticsearch, Grafana, Kibana, Splunk, Dynatrace Managed, UiPath tec.

• Software Engineering experience, using one or more object oriented programming languages and/or scripting.

• Proficiency in one or more technology domains, may be a cross-domain expert able to solve complex and mission critical problems within a business or across the firm.

Preferred Technical and Professional Expertise

• Excellent communications skills - both verbal and written

• Able to work with little to no supervision in technical realm

• High level of self-motivation

• Works well in teams of technical and non-technical people

• Positive attitude toward learning new things technical and non-technical

About Business UnitIBM Cloud Computing is a one-stop shop which provides all the cloud solutions & cloud tools the industries need. IBM Cloud portfolio includes infrastructure as a service (IaaS), software as a service (SaaS) and platform as a service (PaaS) offered through public, private and hybrid cloud delivery models, in addition to the components that make up those clouds.

IBM Cloud ensures seamless integration into public and private cloud environments. The infrastructure is secure, scalable, and flexible, providing customized enterprise solutions that have made IBM Cloud the Hybrid Cloud Market leader with our market leading IAAS and PAAS Platforms. The IBM Cloud platform is the public cloud offering from IBM providing services to global enterprises. IBM Cloud is the Cloud for Smarter Business, built on Open Technology with Developer Tools and supports solutions by Industry. We run the services and workloads from Watson, Blockchain, Services, Security, and IoT.

Ready to help drive IBM's success in the Cloud market? This is your chance to research and learn new Cloud related technology products and services, as well as to design and implement quick Cloud based prototypes while advancing your career in leading edge technology.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.