Description/Job Summary

Under the Division of Finance and Administration, the Office of Student Accounting serves as the central billing and collections department for Baltimore City Community College (BCCC) providing statements of tuition, fees and other charges incurred by students. The Office of Student Accounting at BCCC also refund any overpayments and perform reconciliation of account receivables to the general ledger accounts. Baltimore City Community College is looking for energetic, reliable, adaptable, take charge, results driven contractual accounting professional to perform simple to complex customer service duties to service our students and staff, various student account maintenance functions, reconciliations and serve as a backup cashier as needed.

Will be required to work at least 2 -3 Saturdays (9am - 1pm) per month;

Tuesdays and Wednesdays 10am - 7 pm.

Responsibilities/Duties

• Answer incoming calls and provide routine information in response to student account inquiries.

• Provide information to faculty, staff, students, and individuals or organizations outside of the College; explains accounting transactions; resolves accounting issues and discrepancies.

• Review, maintain, and process wires, tuition waivers and remissions, AmeriCorps payments, student account receivable updates/adjustments, and Workforce grant payments.

• Assist with account holds, collection accounts, and ECSI RecoverySelect account maintenance.

• Perform cashier functions as needed, including but not limited to, opening and closing of cash drawer, cash and credit/debit card payment processing, bus pass and parking ticket payment processing, and working fund check distribution.

• Assist and/or perform month and year-end reconciliations and audit requirements.

• Use Microsoft Office applications, FMIS, TouchNet, and ECSI to perform duties.

* 40 hours per week; Tuesday and Wednesday evenings and Student Service Saturdays are REQUIRED; Rotating Weekly Shift*

Required Qualifications

• Associate degree in accounting or business related fields. Or may substitute work experience in lieu of degree on a year-to-year basis.

• One and one-half years related work experience in customer service, cashiering, and/or accounting related areas.

• Proficiency in the use of software application databases, spreadsheets, and/or word processing required.